PT Abhimata Persada

Established in 1990, PT. Abhimata Persada (www.ptap.co.id) has a strong presence as a company providing innovative and integrative solutions in the field of information technology comprising software, systems and consultancy to banking/financial institutions, government bodies, telecommunications sector in Indonesia. As a subsidiary company of EMTEK Group (www.emtek.co.id), PT Abhimata Persada is striving to be at the forefront of Indonesia's domestic information technology sector. The company is based in Jakarta, Indonesia. To strengthen our growing team we invite high caliber candidates to fill in the following vacancy as:

Call Center Staff (IMS-CCS)
Jakarta Raya

Responsibilities:

• Responsible to handle Incoming requests and complaints from customers; first level troubleshooting for EDC & Network problems; monitoring NAC network; escalate unresolved problem to relevant department; and collect data & problem log

Requirements:

• Male / Female, experienced in similar area would be an advantage
• Hold a minimum high school certificate
• Able to work within a team or individually
• Communicate well to others
• Clear articulate voice
• Service oriented and helpful attitude
• Hard-worker, smart, diligent, meticulous, self-driven, responsible and able to work under pressure
• Fluency in English both verbal and written is required
• Able to work in shifts

We provide an attractive remuneration package, commensurate with your qualification and experience. If you meet the above qualifications, please send your application (please quote the position code) complete with CV and recent photograph not later than 2 (two) weeks after this advertisement to: sita.astria@ptap.co.id or hrd@ptap.co.id Gedung Menara Batavia Lantai 5 Jl KH Mas Mansyur Kav 126 Tanah Abang Jakarta Pusat 1022029 juni 2012 closing date